The Jira Cloud integration is functioning properly again. This incident has been resolved.
Jul 20, 19:10 UTC
Atlassian traffic is fully re-enabled. We will continue to observe for any more issues.
Jul 20, 16:06 UTC
We have confirmed that we still require a temporary fix affecting customers with Jira Cloud integration only. Customers using this integration will currently not see any traffic from Jira Cloud to PagerDuty. We continue working on a permanent solution.
Jul 20, 06:11 UTC
We are currently working on a longer-term solution of the issue and are continuously monitoring for symptoms.
Jul 20, 05:24 UTC
We have deployed the temporary fix and are observing an improvement of previously reported symptoms. The fix will be increasingly affecting the traffic from customers using our Jira Integration.
Jul 20, 04:49 UTC
We are investigating the cause of the issue and believe it to be a very high number of requests to one endpoint from a specific integration. We are in process of rolling out a temporary fix to address the current symptoms.
Jul 20, 04:10 UTC
We are currently experiencing issues with our web UI, mobile app and REST API and actively investigating the root cause.
Jul 20, 03:36 UTC