Service Status
All Systems Operational
Events API   ? Operational
REST API   ? Operational
Notification Delivery   ? Operational
Web Application   Operational
Webhooks   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 25, 2017

No incidents reported today.

Sep 24, 2017

No incidents reported.

Sep 23, 2017

No incidents reported.

Sep 22, 2017

No incidents reported.

Sep 21, 2017
Resolved - We are fully recovered with no delays in the delivery of notifications or webhooks. At this time, we have taken all reasonable measures to ensure the stability of our system and are closing this incident. Once we have completed a thorough analysis and investigation, we will publish a full postmortem.
Sep 21, 03:28 UTC
Update - At this time, we have fully recovered and are not seeing delays in the delivery of notifications.

As per our previous update, we have successfully made the change/upgrade to our distributed data infrastructure.

We are now monitoring the system to ensure we have long-term stability. As always, we will send another update on any material changes.
Sep 21, 03:02 UTC
Update - We are now starting to make a change/upgrade to our distributed data infrastructure in order to improve both short-term and long-term stability. We believe this change will cause temporary delays in notifications. We have all hands on deck working and monitoring the situation, in order to minimize the window of delays in notifications.
Sep 21, 01:17 UTC
Update - At this time, we have temporarily recovered and are no longer seeing delays in delivery of notifications. That being said, we are working on making a change to our distributed data infrastructure to permanently remediate the issue. We believe that this change will cause additional temporary delays in the delivery of notifications. We will provide an additional update just before undertaking this change.
Sep 20, 23:37 UTC
Update - We continue to work to remediate the delay in notifications and webhooks.
Sep 20, 20:25 UTC
Update - We are still working at remediation of this issue but continue to see a delay in delivery of notifications and webhooks averaging about 30 minutes.
Sep 20, 18:49 UTC
Update - We are still experiencing delays in notification processing and delivery at an average of 30 minutes. At this time, we are exploring multiple paths to remedy and bring our systems back to an acceptable and expected state. The core of our issue resides in our distributed data infrastructure with respect to maintaining acceptable throughput and performance of data across regions. At this time we do not have an ETA for full recovery but rest assured we have around the clock coverage to mitigate this issue.
Sep 20, 17:39 UTC
Update - Notifications and webhooks are still delayed but flowing. We are continuing to investigate and monitor the situation.
Sep 20, 16:52 UTC
Update - We are continuing to investigate and monitor the situation. Notifications and webhooks are still delayed but flowing.
Sep 20, 16:19 UTC
Update - Notifications and webhooks are delayed and we are actively working to mitigate the issue.
Sep 20, 15:43 UTC
Update - Notifications are delayed and we are actively working to mitigate the issue. We are continuing to monitor and investigate the situation.
Sep 20, 15:08 UTC
Update - We are continuing to monitor and investigate the situation. Notifications are going through but delivery times are delayed and still fluctuating.
Sep 20, 14:35 UTC
Update - No significant changes at this time. Notifications are going through, although delivery times continue to fluctuate. We will continue to monitor and investigate the situation.
Sep 20, 13:57 UTC
Update - Notifications are going through, although delivery times continue to fluctuate. We will continue to monitor and investigate the situation.
Sep 20, 13:17 UTC
Update - Notification delivery times are fluctuating. We’re still monitoring and investigating the situation.
Sep 20, 12:36 UTC
Monitoring - Notifications are going out in a timely manner. We are still monitoring the situation. All other systems are functional.
Sep 20, 12:01 UTC
Investigating - We are currently experiencing delays in notifications. Our engineering team is aware and working to restore notification delivery to full performance.
Sep 20, 11:30 UTC
Sep 20, 2017
Resolved - This incident has been resolved.
Sep 20, 04:54 UTC
Update - We have recovered and are continuing to monitor the situation.
Sep 20, 03:05 UTC
Update - We are in recovery and notifications are flowing normally. We are continuing to monitor.
Sep 20, 02:22 UTC
Update - We are continuing to monitor and remediate the issue with delayed notifications and webhooks.
Sep 20, 01:47 UTC
Update - We continue to work at remediating the issue although notifications and webhooks are still delayed.
Sep 20, 01:10 UTC
Update - We are still seeing a delay in notifications and webhooks. We continue to work at remediating the issue.
Sep 20, 00:42 UTC
Update - We are continuing to monitor the situation but are still seeing a delay in notifications and webhooks.
Sep 20, 00:09 UTC
Update - We are continuing to monitor our systems and are continuing to see signs of recovery. The delay in notifications is also affecting webhooks.
Sep 19, 23:37 UTC
Monitoring - We are seeing improvement in our systems and we are recovering from this incident.
Sep 19, 22:52 UTC
Update - We are still experiencing delays in notifications and are working to mitigate the issue.
Sep 19, 22:27 UTC
Update - We are still experiencing notification delays, and are continuing to investigate and take actions to mitigate this issue.
Sep 19, 21:54 UTC
Update - We are still experiencing delays in notifications, and are continuing to investigate and take actions to mitigate this.
Sep 19, 21:10 UTC
Update - We are still experiencing delays in notifications. Investigation is ongoing and steps are being taken to mitigate the effect.
Sep 19, 20:35 UTC
Investigating - PagerDuty is experiencing delays for some notifications. Our engineering team is aware and currently investigating.
Sep 19, 20:08 UTC
Sep 18, 2017
Resolved - The issue affecting the web UI has been resolved.
Sep 18, 20:40 UTC
Investigating - We are currently experiencing an issue affecting the display of incidents in the web UI. Our engineering team is aware and currently working to resolve it.
Sep 18, 20:29 UTC
Sep 17, 2017
Resolved - This incident has been resolved.
Sep 17, 17:59 UTC
Monitoring - Some users may have experienced delayed on-call handoff notifications for on-call shifts starting 00:00 and 18:00 UTC on Sunday, September 17th, 2017. Additionally, some users may not receive any notification for on-call shifts beginning within this time frame.

Note: Incident and alert notifications were not impacted or delayed in any way during this time period; only on-call handoff notifications were affected. We apologize for the inconvenience, and welcome you to reach out to us at support@pagerduty.com if you have any questions.
Sep 17, 16:53 UTC
Sep 16, 2017

No incidents reported.

Sep 15, 2017

No incidents reported.

Sep 14, 2017

No incidents reported.

Sep 13, 2017

No incidents reported.

Sep 12, 2017

No incidents reported.

Sep 11, 2017

No incidents reported.