Issue with Global Routing Event Processing
Incident Report for PagerDuty
Resolved
Event processing for Global Routing keys and emails has fully recovered.
Posted 7 days ago. Jul 11, 2019 - 18:08 UTC
Update
Events for Global Routing keys and emails are being processing from the past hour, so customers may see old events being created and updated in their account.
Posted 7 days ago. Jul 11, 2019 - 17:50 UTC
Monitoring
We have deployed a solution and are currently monitoring event processing for signs of recovery.
Posted 7 days ago. Jul 11, 2019 - 17:25 UTC
Identified
We have identified the issue and are working on deploying a solution.
Posted 7 days ago. Jul 11, 2019 - 17:08 UTC
Investigating
We are currently experiencing an issue with event processing through our Events APIs using Global Routing keys and emails. Our engineering team is actively investigating.
Posted 7 days ago. Jul 11, 2019 - 16:59 UTC
This incident affected: Events API.