Monitoring Issue with Overly Aggressive Rate Limiting of Some Customers

Incident Report for PagerDuty

Resolved

We are fully recovered.

Posted Mar 31, 2023 - 17:35 UTC

Update

We are continuing to monitor the issue. We will update again within 15 minutes.

Posted Mar 31, 2023 - 17:32 UTC

Monitoring

After a brief delay in event processing, which has since been fixed, we are monitoring improvement in an incident where we are overly aggressively rate limiting some customers. We have deployed a fix, and we expect systems to continue to improve. We currently expect that full resolution will require approximately 10 minutes, and will provide an update within that time.

Posted Mar 31, 2023 - 17:22 UTC

This incident affected: Events API (Events API (US)).