From 1:13pm to 1:31pm PDT (4:13pm to 4:31pm EDT) on September 18th, the PagerDuty website was largely unavailable. Event processing and notifications were unaffected.
A deploy caused unforeseen errors in our front-end application. We quickly reverted the change to solve the issue.
Our engineers are currently working on improving our rollback procedures and application sanity checks to mitigate recurrences of the issue.
We sincerely apologize for any inconvenience this outage may have caused. If you have any questions, do not hesitate to contact us at firstname.lastname@example.org.