API network connection issues
Incident Report for PagerDuty
Resolved
This incident has been resolved.
Posted Aug 31, 2021 - 22:13 UTC
Update
The implemented fix succeeded and we have fully recovered.
Posted Aug 31, 2021 - 22:12 UTC
Monitoring
We have implemented a fix and are seeing some signs of recovery. We are continuing to monitor.
Posted Aug 31, 2021 - 21:58 UTC
Identified
Webhook delivery is also impacted, such that some webhooks may be delivered late. Aside from webhook delivery, for all events that we are successfully receiving, notifications are still being delivered within SLA. We are continuing to investigate possible solutions.
Posted Aug 31, 2021 - 21:00 UTC
Investigating
A portion of PagerDuty users are experiencing network connection issues when connecting to PagerDuty’s APIs. We are investigating possible solutions.
Posted Aug 31, 2021 - 20:39 UTC
This incident affected: REST API (REST API (US)), Events API (Events API (US)), and Webhooks (Webhooks (US)).