On September 17, from 4:19 UTC to 5:45 UTC, PagerDuty experienced latencies in our log entry service.
During this incident, notifications were unaffected, but there were delays in delivering incident details and incident timelines due to networking errors.
To mitigate the occurrence of this issue going forward, we are adding measures to increase resiliency to host networking for the impacted component.
We would like to express our sincere regret for the delays in the incident detail fields that resulted from the service latency issues. For any questions, comments, or concerns, please contact us at firstname.lastname@example.org